Strategic Operations Support That Scales With You

The Operations Support that goes beyond systems and tools


Our Full Operations Management Services

At Work In Progress, we go beyond systems and tools. We become your strategic operations partner—helping you manage your projects, people, and processes for scalable, sustainable success.

Whether you're in a growth phase or stabilizing your backend, our OBM packages are designed to support you at every level of your business journey.\

Project & Team Management

We ensure your day-to-day operations run smoothly by managing project timelines, team deliverables, and client communications.

  • Task delegation and tracking

  • SOP creation and implementation

  • Team management and accountability

  • Client onboarding and delivery workflows

Calendar & Email Management

We help you build a strong operational foundation aligned with your business vision.

  • Quarterly planning & milestone mapping

  • KPI tracking dashboards

  • Launch and campaign planning

  • Prioritization frameworks (e.g., 90-Day Goals)

Resource Allocation &
Budget Management

We bring structure to your finances and capacity—maximizing time, tools, and team performance.

  • Time and team resource tracking

  • Contractor and VA workload balancing

  • Budget review and tool audits

  • Integration of finance tools (ClickUp, Airtable, GHL, etc.)

Quality Control &
Performance Monitoring

We set standards, monitor outputs, and optimize performance through a data-driven lens.

  • Workflow audits and performance reviews

  • Internal QA systems for service or product delivery

  • Client feedback loops and Net Promoter Score (NPS) tracking

  • Monthly reporting and insights for leadership

WHAT WE CAN OFFER

Our OBM Support Packages

Our pricing is transparent and tailored to your unique needs. Whether you need a few hours of help or ongoing full-time support, we have packages that grow with you.

OBM Starter

starts at $599

For Basic Needs

  • 20 hours of Dedicated OBM Support per month

  • Weekly operations check-ins

  • Choose between:

    • Team Management; or

    • Client Management

  • Basic implementation of 1-2 core systems (project management, CRM, etc.)

  • Process Documentation




OBM Support

Kick-Off

starts at $999

most popular

  • 40 Hours of Dedicated OBM Support

  • Everything in OBM Starter, plus:

  • Full onboarding systems or client journey revamp

  • Launch or campaign project management

  • Delegation systems and team process mapping

Full-Service

OBM

starts at $1,699

For Growing Business

  • 80 Hours of Dedicated OBM Support

  • Everything in Kick-Off, plus:

  • Weekly Level 10 (L10) meetings

  • Project oversight, hiring support, and metrics tracking

  • Full dashboard or reporting system for business visibility




WHAT OUR CLIENTS HAVE TO SAY

Client Success Stories

“WIP helped me find a VA that matched my energy and values. We’ve doubled our output without burning out.”

Alicia R., Digital Product Creator

“Our VA has become an essential part of our team. From handling my inbox to prepping client reports, it’s like having a second brain!”

Jess L., Online Business Coach

"They transformed our ClickUp system and our operations are now more efficient than ever!"

David B., Digital Marketing Agency

LET'S WORK TOGETHER!

Unleash Your Business

Potential with Us

Book a Free Discovery Call now!

Highly skilled partners in progress with a passion for helping companies reach their full potential.

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